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Omega’s Networking FAQs |
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1) What are we selling? A new way of networking without learning new technology. We offer you:
2) Will it work in a Windows environment? Yes, the network works great with Windows 95,98,2000 or XP. (Return to Top of Page) 3) How secure are my files on the server, or do I need a firewall or a router? Very Secure. File security is maintained through the configuration for private or public use. A firewall is maintained by the server to prevent unauthorized use or entry. The server acts as a router separating the internal traffic from the external (Internet) traffic. (Return to Top of Page) 4) How secure are my files on my client machine? Very Secure. No one on the network or on the Internet can access a client machine. (Return to Top of Page) 5) How do I backup the files on the server? Backup of the configuration files is easy & takes just a few moments. All client files are stored on the server but backed up from the client. The server supports network attached storage devices (SAMBA File Servers). (Return to Top of Page) 6) Do we recommend an Uninterrupted Power Supply (UPS)? Yes, use of a UPS is always recommended for any computer system. (Return to Top of Page) 7) Do I need to know Linux to administer the system? NO! All setup administration is done by Omega & changes are made with a web browser. (Return to Top of Page) 8) Is there a limitation on users or e-mail accounts? There are no limitations. The number of ports on the hub limits the number of client computers. Hubs can be cascaded. (Return to Top of Page) 9) How fast is it internally & externally? 100 mbs internal & from 56K to T-1 speeds externally depending on the devices used to connect the server to the Internet. (Return to Top of Page) 10) Is it stable? Yes, it is an extremely stable system. (Return to Top of Page) 11) What about software upgrades? Are they included in the price? Yes, any upgrades are included. (Return to Top of Page) 12) Can I host web pages on it? Yes. The Apache server with Front Page extensions are included with the software package. (Return to Top of Page) 13) What about FTP & Telnet services? Concierge has the ability to perform FTP (File Transfer Protocol) file transfers and Telnet (remote login) services from the Internet (Return to Top of Page) 14) Why can't we do this ourselves? You certainly can do it yourself. The real question is whether it is the best use of your or your company's time to learn to be a Linux computer expert. (Return to Top of Page) 15) Can I change the connection to the Internet from the 56K dial-up line to an ISDN, ADSL, or cable modem during the term of the lease? Yes, ask us for details. (Return to Top of Page) 16) Can I use the Internet service provider I currently have? We will work with the Internet Service Provider (ISP) of your choice. (Return to Top of Page) 17) Do you provide & support Star Office? Yes, Star Office is a software package which, among other programs, has a spreadsheet & word processor compatible with Excel® and Word®. (Return to Top of Page) 18) How experienced are your support personnel? Our support team has many years of computer experience. We have supported XENIX (a derivative of UNIX) for over 15 years. (Return to Top of Page) 19) What are your support hours? Our support hours are 8:00 AM to 5:00 PM Monday through Friday (Return to Top of Page) 20) What do we need to have on site for you? An analog phone line (for the modem). A client computer running W95 or W98 with an open slot for a Network Interface Card. You provide, or ask us to provide, the Network Interface Card for the client machine (Return to Top of Page) 21) How long is the lease? The lease is a 24 month lease with a 90 day cancellation clause. Upon completion of the lease, we will sell the server for a nominal fee, or replace the server with a renewal of the lease. (Return to Top of Page) 22) Is there a 30 day money back guarantee? Yes, if you are not satisfied for any reason, we will refund your money. (Return to Top of Page) |
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